Política de frete
🚚 Shipping Policy – Zerune
At Zerune, we do everything possible to offer fast, reliable, and secure delivery to all destinations we serve.
1. Shipping Zones
We deliver to most European countries and various international destinations. Your destination country can be selected at checkout.
2. Processing Times
Orders are processed within 1 to 3 business days, excluding weekends and holidays.
3. Estimated Delivery Times
- France mainland: 3–6 business days
- Europe: 5–10 business days
- Rest of the world: 7–15 business days
Delivery times may vary due to carrier delays, customs processing, or peak periods.
4. Shipping Costs
Shipping may be free for certain destinations or orders above a minimum value. Exact costs are calculated at checkout.
5. Order Tracking
Once shipped, you will receive an email with your tracking link.
6. Failed Delivery or Incorrect Address
Please ensure your shipping address is correct. If a package is returned due to an incorrect or incomplete address, reshipping fees will apply.
📧 Support: service@zerune.com
7. Taxes and Customs Duties
Customs duties, VAT, or local taxes may apply and are the customer’s responsibility.
8. Exceptional Delays
Zerune cannot be held responsible for delays caused by carrier disruptions, weather conditions, customs clearance, or high-volume shopping seasons.